🛠 Tech Stack

💼 About This Role

You'll provide customer service to advise on payments and reduce arrears, handling collections for a mission-first credit provider. Your core impact is recovering payments from late clients and improving collection strategies. This role offers the chance to work in a hybrid environment for a company that has served over 18 million customers.

🎯 What You'll Do

• Explain financing and apply payments
• Make phone calls to merchants and clients for collections
• Recover payments and organize clients by delay level
• Comply with goals, policies, and scripts

📋 Requirements

• Completed technical or partially university studies in Business Administration or similar
• Intermediate knowledge of Microsoft Office and Google Suite
• At least 1 year of collections or customer service experience
• Effective communication skills and ability to handle difficult situations

✨ Nice to Have

• Experience in sales or financial sector