21h ago

Customer Onboarding Manager

Plano, Texas, United States
full-timemid Hybrid

๐Ÿ’ผ About This Role

You'll lead implementation projects for Tipalti's SaaS accounts payable automation solution. You'll ensure a seamless customer experience and become a trusted advisor. This role offers the chance to work at one of the world's fastest growing fintech companies.

๐ŸŽฏ What You'll Do

  • Lead implementation of Tipalti's cloud-based AP automation solution
  • Deliver exceptional service as a trusted advisor to customers
  • Guide customers through technical integration and problem-solving
  • Oversee project timelines and development efforts

๐Ÿ“‹ Requirements

  • Bachelor's degree in relevant field or equivalent experience
  • 4+ years of implementation, project management, or customer success with SaaS
  • Excellent project management and communication skills
  • Ability to work in a fast-paced startup environment

โœจ Nice to Have

  • Experience implementing ERP applications like NetSuite or QuickBooks
  • Accounts Payable and procurement knowledge
  • Ability to read and debug web applications (HTML, CSS, JS, API)

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ 15 days of PTO
  • ๐Ÿ’ฐ Competitive salary and stock options
  • ๐Ÿฆ Matching 401K
  • ๐Ÿฑ Subsidized lunch on office days
  • ๐Ÿ“ž Phone/internet allowance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Technical Screenยท 60 min
  3. 3On-site Interviewยท 2 hours

[email protected]

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