21h ago
Customer Onboarding Manager
Plano, Texas, United States
full-timemid Hybrid
๐ผ About This Role
You'll lead implementation projects for Tipalti's SaaS accounts payable automation solution. You'll ensure a seamless customer experience and become a trusted advisor. This role offers the chance to work at one of the world's fastest growing fintech companies.
๐ฏ What You'll Do
- Lead implementation of Tipalti's cloud-based AP automation solution
- Deliver exceptional service as a trusted advisor to customers
- Guide customers through technical integration and problem-solving
- Oversee project timelines and development efforts
๐ Requirements
- Bachelor's degree in relevant field or equivalent experience
- 4+ years of implementation, project management, or customer success with SaaS
- Excellent project management and communication skills
- Ability to work in a fast-paced startup environment
โจ Nice to Have
- Experience implementing ERP applications like NetSuite or QuickBooks
- Accounts Payable and procurement knowledge
- Ability to read and debug web applications (HTML, CSS, JS, API)
๐ Benefits & Perks
- ๐๏ธ 15 days of PTO
- ๐ฐ Competitive salary and stock options
- ๐ฆ Matching 401K
- ๐ฑ Subsidized lunch on office days
- ๐ Phone/internet allowance
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Screenยท 60 min
- 3On-site Interviewยท 2 hours
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