🛠 Tech Stack

💼 About This Role

You'll act as the primary contact for channel partners, ensuring successful program launches and ongoing engagement. You'll own renewals and resolve issues with high autonomy. This role is ideal for building a long-term career in client success.

🎯 What You'll Do

• Manage partner program launches and technical requirements
• Lead bilingual partner meetings and reviews
• Own renewals including pricing, contracts, and eligibility
• Handle eligibility management, billing cycles, and Salesforce accuracy

📋 Requirements

• 3+ years of experience in client-facing or account management role
• Fully bilingual in French and English
• Comfortable with CRM systems like Salesforce
• Strong organizational and project management skills

✨ Nice to Have

• Experience in B2B SaaS or health tech
• Familiarity with data reporting tools

🎁 Benefits & Perks

• 💰 Competitive benefits package: health, dental, counselling, life insurance
• 💊 Health spending account for wellness essentials
• 🏖️ 3 weeks vacation plus 10 paid health days
• 📚 Flex benefits budget including learning and development
• 🌍 Destination5: work internationally up to 5 days per year

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical or case interview· 60 min