💼 About This Role

You'll serve as the primary point of contact for clients, ensuring their success with our product. Your core impact will be driving retention and growth through relationship management. Hybrid role based in Denver with a supportive team environment.

🎯 What You'll Do

• Manage client relationships and ensure satisfaction
• Identify upsell opportunities and drive retention
• Troubleshoot and resolve client issues
• Collaborate with sales and product teams

📋 Requirements

• 2+ years in customer success or account management
• Strong communication and interpersonal skills
• Experience with CRM software

✨ Nice to Have

• Experience in SaaS industry
• Familiarity with sales methodologies

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance coverage
• 💻 Remote flexibility with hybrid option