🛠 Tech Stack

💼 About This Role

You'll provide advanced technical support for healthcare software systems used by hospitals, diagnosing and resolving complex application issues. Your work directly impacts patient care and clinical workflows through system stability and configuration.

🎯 What You'll Do

• Diagnose and resolve complex software issues in healthcare platforms
• Modify and configure application components for optimal performance
• Document technical issues and resolutions per SLA requirements
• Collaborate with product teams and vendors on system enhancements

📋 Requirements

• Bachelor's or diploma in Computer Science or related field
• Minimum 5 years supporting healthcare software systems
• Strong understanding of relational databases and advanced SQL
• Experience with clinical or laboratory systems preferred

✨ Nice to Have

• Experience with Sunrise clinical applications
• Knowledge of healthcare interoperability standards
• Mentoring junior support staff

🎁 Benefits & Perks

• 💵 Competitive compensation and total rewards package
• 🏥 Health, medical, disability, and life insurance
• 🏖️ Paid holidays and generous vacation policies
• 🏠 Remote-first work arrangement with flexibility
• 📚 Continuous learning and professional development

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· N/A