💼 About This Role

You'll oversee daily moderation operations for a sensitive content platform, ensuring team members meet quality and compliance targets. You'll play a key role in improving workflows and escalating complex cases in a collaborative remote-first setting.

🎯 What You'll Do

• Supervise moderation operations to meet productivity and quality targets.
• Provide hands-on guidance for complex or high-risk moderation cases.
• Monitor performance metrics and identify operational improvements.
• Coordinate scheduling and workflow distribution across the team.

📋 Requirements

• 2-4 years of leadership experience in content moderation or trust & safety.
• Strong understanding of sensitive online content areas.
• Ability to interpret and enforce platform policies with consistency.
• Experience analyzing moderation data and performance metrics.

✨ Nice to Have

• Experience with adult-content platforms.
• Familiarity with policy enforcement in regulated environments.

🎁 Benefits & Perks

• 💰 Competitive salary up to $1,200 USD per month
• 🏆 Performance-based bonus system
• 🏖️ Paid vacation and sick leave
• 🏡 Fully remote work environment
• 📚 Learning and professional development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min

🚩 Heads Up

• Salary is lower than typical for this role in Spain, possibly due to outsourcing.
• The company is not disclosed, potentially a staffing agency.