🛠 Tech Stack

💼 About This Role

You'll manage a client portfolio and drive retention, revenue, and growth through consultative sales across email, chat, WhatsApp, and phone. You'll proactively prevent churn and contribute to continuous improvement initiatives.

🎯 What You'll Do

• Manage client portfolio to ensure satisfaction and identify opportunities
• Proactively contact clients to assess performance and negotiate
• Predict and intervene to prevent churn
• Contribute to continuous improvement projects

📋 Requirements

• Minimum 1 year of commercial experience
• Active B2B client contact experience
• Pursuing or completed higher education
• Clear and efficient communication

✨ Nice to Have

• Experience with CRM
• Portfolio management experience
• Self-management and goal-setting skills

🎁 Benefits & Perks

• 🩺 Health and dental plan
• 🥗 Meal/food voucher
• 💪 Gympass
• 👶 Childcare assistance

📨 Hiring Process

Estimated timeline: 2-4 weeks

1. 1Registration and tests· 1 day
2. 2AI interview with Stoninha· 30 min
3. 3Interview with People team· 1 hour
4. 4Case interview with leadership· 2 hours
5. 5Culture check· 1 hour