21h ago

Customer Service / Inside Sales Representative

Kalamazoo, MI

$35k-$45k / yearest.

full-timejuniormanufacturing

🛠 Tech Stack

💼 About This Role

You'll manage customer inquiries and orders for fluid handling products at a major industrial distributor. You'll build relationships with customers and sales teams while ensuring accurate order entry and timely follow-up. This role offers growth within a national organization.

🎯 What You'll Do

  • Take incoming phone calls and emails from customers
  • Enter customer orders in the ERP system with 100% accuracy
  • Quote customers on components and enter quotes into ERP system
  • Expedite customer orders to meet required and promised dates

📋 Requirements

  • H.S. Diploma or GED
  • 2+ years of customer service or inside sales experience
  • Proficient with Microsoft Excel and Word
  • Strong analytical and mechanical aptitude

✨ Nice to Have

  • Associate degree preferred, especially Fluid Power programs
  • Experience in Industrial Distribution or adjacent industry
  • Working experience with Trend

🎁 Benefits & Perks

  • 🏖️ Paid time off
  • 🏥 Health insurance
  • 💰 401(k) matching
  • 📈 Career growth opportunities
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