21h ago
Customer Service / Inside Sales Representative
Kalamazoo, MI
✨ $35k-$45k / yearest.
full-timejuniormanufacturing
🛠 Tech Stack
💼 About This Role
You'll manage customer inquiries and orders for fluid handling products at a major industrial distributor. You'll build relationships with customers and sales teams while ensuring accurate order entry and timely follow-up. This role offers growth within a national organization.
🎯 What You'll Do
- Take incoming phone calls and emails from customers
- Enter customer orders in the ERP system with 100% accuracy
- Quote customers on components and enter quotes into ERP system
- Expedite customer orders to meet required and promised dates
📋 Requirements
- H.S. Diploma or GED
- 2+ years of customer service or inside sales experience
- Proficient with Microsoft Excel and Word
- Strong analytical and mechanical aptitude
✨ Nice to Have
- Associate degree preferred, especially Fluid Power programs
- Experience in Industrial Distribution or adjacent industry
- Working experience with Trend
🎁 Benefits & Perks
- 🏖️ Paid time off
- 🏥 Health insurance
- 💰 401(k) matching
- 📈 Career growth opportunities
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