Description

You will lead critical initiatives within the Customer Trust function, engaging with customer security stakeholders to communicate Rubrik's security posture, facilitate audits, respond to assessments, and negotiate security terms in contracts.

Requirements

• 6+ years work experience in Customer Trust function within tech industry
• Experience in cybersecurity practice
• Knowledge of security frameworks: ISO 27001/2, SOC 2, NIST CSF, PCI DSS, HIPAA
• Ability to meet demanding timelines and SLAs, manage changing priorities
• Experience reviewing and negotiating contracts related to security and compliance

Responsibilities

• Respond to security and compliance portions of customer assessments including RFPs within agreed SLAs
• Lead customer-initiated audits collaborating with cross-functional teams
• Build narratives and perform security reviews of new products
• Work with Sales, Marketing, Engineering teams to drive improvements to customer trust process
• Support finalization of security and compliance language in customer contracts