1d ago
IT Support Specialist
Amsterdam, Netherlands
$50k-$55k / year
full-timemidsoftware
๐ Tech Stack
๐ผ About This Role
You'll be the go-to person for day-to-day IT support in a remote-friendly Mac environment while also driving proactive improvements to tools and processes. You'll partner with teams like People, Operations, and Engineering to streamline onboarding, security, and automation.
๐ฏ What You'll Do
- Provide daily hands-on IT support for remote team, primarily Mac devices
- Manage access and user setups across Google Workspace, Slack, Kandji, 1Password
- Partner with HR and Ops for smooth onboarding/offboarding workflows
- Create and improve internal IT processes and identify automation opportunities
๐ Requirements
- At least 4 years experience in a similar role
- Solid experience supporting remote and in-person Mac environments
- Comfortable managing IT operations in a business setting
- Experience with Google Workspace, Slack, 1Password, Kandji, and Atlassian products
โจ Nice to Have
- Scripting skills for automation
- Proactive mindset with ability to spot inefficiencies
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ Work remotely up to 4 weeks per year
- ๐ฝ๏ธ Monday and Thursday lunches
- ๐ฒ Cycle-to-work scheme or commuting reimbursement
- ๐ข Beautiful Amsterdam office with rooftop garden
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 45 min
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