💼 About This Role

You'll lead managed services programs for a SaaS data lifecycle platform, ensuring success for highly-regulated clients. You will drive operational excellence and customer outcomes. Join a supportive team with flexible work and equity.

🎯 What You'll Do

• Manage program delivery for managed services clients
• Coordinate cross-functional teams and stakeholder communications
• Monitor service metrics and drive continuous improvement
• Ensure compliance with contractual obligations and SLAs

📋 Requirements

• 5+ years in program management or managed services
• Experience with SaaS or enterprise software delivery
• Strong stakeholder management skills
• Background in data lifecycle or information management

✨ Nice to Have

• PMP or equivalent certification
• Experience in highly-regulated industries (finance, government)
• Familiarity with RecordPoint platform

🎁 Benefits & Perks

• 🏖️ Flexible work arrangements
• 👶 Generous paid parental leave
• 📅 4 weeks annual leave
• 📈 Employee Share Options

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 60 min
3. 3Team Interview· 45 min