4h ago
IT Support Engineer
Melbourne, Victoria
✨ $85k-$120k / yearest.
full-timemid HybridTechnology
🛠 Tech Stack
💼 About This Role
You'll deliver advanced L2/L3 support across macOS, networking, and core business systems at a fast-growing company. You'll automate repetitive tasks and own device lifecycle management. This role offers a rare chance to shape internal infrastructure at unicorn pace with a tight-knit engineering team.
🎯 What You'll Do
- Deliver L2/L3 support across macOS, Google Workspace, and networking
- Design and implement automation using Bash or JavaScript
- Manage device lifecycle, provisioning, and MDM administration
- Maintain and evolve internal knowledge base documentation
📋 Requirements
- Up to 5 years experience in IT support or infrastructure roles with macOS expertise
- Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, VPNs
- Experience with Google Workspace
- Comfortable writing code in at least one language (e.g., Bash, JavaScript)
✨ Nice to Have
- Curiosity to learn new languages as needed
- Clear communication and problem-solving skills
- Pragmatic ownership mindset
🎁 Benefits & Perks
- 🚀 Rapid growth: Doubling ARR every few months
- 💰 Well-resourced: $45m+ raised from top investors
- 📍 Hybrid work: 3 days in office, rest remote
- 🌟 Impact: Shape infrastructure at an inflection point
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