4h ago

IT Support Engineer

Melbourne, Victoria

$85k-$120k / yearest.

full-timemid HybridTechnology

🛠 Tech Stack

💼 About This Role

You'll deliver advanced L2/L3 support across macOS, networking, and core business systems at a fast-growing company. You'll automate repetitive tasks and own device lifecycle management. This role offers a rare chance to shape internal infrastructure at unicorn pace with a tight-knit engineering team.

🎯 What You'll Do

  • Deliver L2/L3 support across macOS, Google Workspace, and networking
  • Design and implement automation using Bash or JavaScript
  • Manage device lifecycle, provisioning, and MDM administration
  • Maintain and evolve internal knowledge base documentation

📋 Requirements

  • Up to 5 years experience in IT support or infrastructure roles with macOS expertise
  • Solid understanding of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, VPNs
  • Experience with Google Workspace
  • Comfortable writing code in at least one language (e.g., Bash, JavaScript)

✨ Nice to Have

  • Curiosity to learn new languages as needed
  • Clear communication and problem-solving skills
  • Pragmatic ownership mindset

🎁 Benefits & Perks

  • 🚀 Rapid growth: Doubling ARR every few months
  • 💰 Well-resourced: $45m+ raised from top investors
  • 📍 Hybrid work: 3 days in office, rest remote
  • 🌟 Impact: Shape infrastructure at an inflection point
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