💼 About This Role

You'll drive post-sale strategy for enterprise accounts at Postman, the leading API platform. You'll co-create Joint Success Plans, deliver enablement programs, and identify expansion opportunities to deliver customer outcomes. This role is key to scaling our UK business.

🎯 What You'll Do

• Collaborate with customers to outline and execute Joint Success Plans
• Deliver workshops and training to accelerate Time-to-Value
• Review customer data to identify risks and opportunities
• Capture success metrics and communicate value to stakeholders

📋 Requirements

• 8+ years of experience in Customer Success managing large enterprise accounts
• Proven ability to develop account plans aligning customer and company goals
• Experience leading cross-functional projects with stakeholder management
• Outstanding communication skills for building relationships