🛠 Tech Stack

💼 About This Role

You'll define the customer's experience through service and focus at a veterinary ER. Your core impact is delivering personalized, memorable experiences for pet owners. This part-time role offers flexible schedules and growth opportunities.

🎯 What You'll Do

• Greet customers with warmth and urgency in person, phone, or online
• Oversee customer communications and route medical calls to doctors
• Process payments and protect personal/financial information
• Follow up with customers after visits to strengthen relationships

📋 Requirements

• 2+ years in a customer service role
• Advanced proficiency in computer programs and practice management software
• Availability to work nights, weekends, and holidays
• Strong communication skills

✨ Nice to Have

• High emotional intelligence
• Problem-solving skills
• Adaptability in high-stakes environments

🎁 Benefits & Perks

• 🎓 Unlimited ER CE + travel stipend ($1,000/year for part-time credentialed, $400 for uncredentialed)
• 📅 Flexible work schedules
• 💰 Competitive compensation
• 👕 Comfy scrubs and cool swag
• 🍕 Food in the fridge

🚩 Heads Up

• Noise and odors mentioned as required tolerance