18h ago
Call Center Agent - Kundenakquise
Berlin
โจ $35k-$50k / yearest.
full-time Hybrid
๐ผ About This Role
You'll join our Pre Sales team to optimize customer data sets and support clients in their loan application process. Your work directly helps customers find the most affordable loan and strengthens our position as a leading FinTech. You'll enjoy a dynamic environment with modern communication tools and a supportive team.
๐ฏ What You'll Do
- Optimize and complete customer data sets via outbound calls
- Support customers in data entry to facilitate loan applications
- Forward customer inquiries to credit specialists for thorough advice
- Participate in process improvement and quality management
๐ Requirements
- First professional experience in direct customer contact, ideally over phone
- Native-level German proficiency
- Computer proficiency and ability to learn new systems quickly
- Reliability and good time management
โจ Nice to Have
- Experience in sales or customer service
- Familiarity with CRM tools
๐ Benefits & Perks
- ๐ฐ Uncapped commission based on performance
- ๐ Up to 3 days remote work per week
- ๐ฝ๏ธ Subsidized lunch via Uber Eats
- ๐๏ธ 30 vacation days
- ๐ Subsidized public transport ticket
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 15 min
- 2Hiring Manager Interviewยท 30 min
- 3Offerยท 1 day
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