3h ago

Technical Customer Success Manager

Tel Aviv District, Israel
full-timemidSoftware

Description

In this role, you'll provide professional services for clients, setting up Connecteam features, integrating with other platforms, and migrating data. You'll collaborate with CS and R&D teams to streamline customer processes and onboarding.

Requirements

  • 1 year experience in a SaaS company - MUST
  • English AND Hebrew Native level - MUST
  • Tech-savvy, dedicated, eager to learn
  • Strong team player with communication skills
  • Ability to thrive in high-pressure environment

Responsibilities

  • Meet with clients daily to provide services
  • Work offline for clients to complete tasks
  • Build and maintain strong customer relationships
  • Manage multiple tasks in a fast-paced environment
  • Collaborate with CS and R&D teams
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