🛠 Tech Stack

💼 About This Role

You'll support the systems that keep our global, remote-first team productive and secure, handling day-to-day IT operations from device management to technical support. Your work ensures a seamless and secure employee experience as we grow. This role sits at the intersection of IT, Security, and People teams, making you a reliable partner across the company.

🎯 What You'll Do

• Maintain and support core IT systems, including Google Workspace and JAMF.
• Execute IT onboarding and offboarding processes for a global team.
• Serve as primary contact for daily IT issues via Slack, email, and video.
• Maintain accurate hardware/software inventories and update documentation.

📋 Requirements

• 2-4 years of IT operations or helpdesk experience in a fast-moving environment.
• Strong proficiency in supporting macOS environments and basic network troubleshooting.
• Hands-on experience with Google Workspace administration and MDM workflows.
• Exceptional verbal and written communication skills for non-technical stakeholders.

✨ Nice to Have

• Experience with JAMF, BetterCloud, 1Password, and GitHub.
• Proficiency in Slack, Asana, Chrome, and Microsoft Office.
• Familiarity with HRIS automation tools like Rippling.

🎁 Benefits & Perks

• 💰 Generous compensation in cash and equity.
• 🏖️ Flexible paid time off and year-end break.
• 🏥 Health, dental, and vision insurance for employees and dependents.
• 💻 MacBook Pro delivered to your door.
• 📚 Annual learning stipend.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min