🛠 Tech Stack

💼 About This Role

You'll engage individuals with Serious Mental Illness and high medical needs as part of a tech-enabled care team, leveraging AI and automation to reduce administrative burden. Your impact includes reducing emergency visits by 58% through relationship-based care and community navigation.

🎯 What You'll Do

• Maintain ongoing caseload using evidence-based engagement strategies
• Conduct telephonic and SMS outreach for timely follow-up
• Identify health goals and incorporate into Health Action Plan
• Coordinate care management appointments with external providers

📋 Requirements

• 1+ years of case management experience
• Bilingual in English and Spanish
• Valid driver's license and auto liability insurance
• Located in California with reliable transportation

✨ Nice to Have

• Experience with CRM databases
• Worked closely with individuals experiencing homelessness or SUD

🎁 Benefits & Perks

• 🏥 Medical, dental, and vision insurance
• 💰 Competitive salary
• 🏖️ Unlimited PTO
• 📚 Professional development stipend
• 🏠 Remote work with occasional community visits

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 1 hour
4. 4Reference check· 15 min
5. 5Offer· 5 min