2h ago

Client Success Director, Adobe

United States - Remote

$115,000-$135,000 / year

full-timedirector Remotedigital marketing and advertising consultancy

Tech Stack

Description

You will lead strategic growth for key Adobe accounts, acting as the primary architect of client relationships. Your role focuses on commercial health, long-term retention, and organic growth, translating technical wins into business results and crafting narratives for C-suite stakeholders.

Requirements

  • 8+ years in Enterprise Account Management, Management Consulting, or Strategic Sales in SaaS
  • Bachelor's degree in Marketing, Business, Advertising or equivalent
  • Proven history of exceeding growth and retention targets
  • Strong understanding of Adobe Experience Platform ecosystem
  • Exceptional communication skills to present to executive audiences

Responsibilities

  • Strategic account growth and commercial leadership
  • Identify upsell and cross-sell opportunities in the Adobe stack
  • Deliver strategic workshops aligning client goals with Adobe product evolution
  • Lead creation of client roadmaps, business reviews, and pitch decks
  • Close high-stakes renewals and upsells with pricing negotiations
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