1d ago

Onboarding and Implementation Specialist

Manila, Philippines

$716.9k-$896.1k / year

full-timejunior Hybridsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll support the implementation team in onboarding new compensation planning clients, including site creation, data configuration, and client training. You'll own the communication process for self-service implementations and ensure client satisfaction through cross-functional collaboration.

๐ŸŽฏ What You'll Do

  • Build client sites per contract specifications
  • Own communication process for self-service clients
  • Track self-service implementation progress
  • Lead intake calls for client issues

๐Ÿ“‹ Requirements

  • 1-2 years in Implementation or data configuration roles
  • Experience with Salesforce or similar CRM
  • Experience working with large data sets and Microsoft Excel
  • Understanding of relational databases

โœจ Nice to Have

  • Experience in discovery and requirements gathering
  • Ability to confidently lead client meetings
  • Bachelor's degree or relevant experience

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ผ HMO Coverage +1 dependent
  • ๐Ÿ–๏ธ 15 paid leave days credited upfront, monetized if unused
  • ๐ŸŽ‰ Monthly company All Hands meetings
  • ๐Ÿ“š Access to continued learning & development
  • ๐Ÿก Hybrid work model with flexibility

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Case Interviewยท 60 min
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