1d ago
Onboarding and Implementation Specialist
Manila, Philippines
$716.9k-$896.1k / year
full-timejunior Hybridsoftware
๐ Tech Stack
๐ผ About This Role
You'll support the implementation team in onboarding new compensation planning clients, including site creation, data configuration, and client training. You'll own the communication process for self-service implementations and ensure client satisfaction through cross-functional collaboration.
๐ฏ What You'll Do
- Build client sites per contract specifications
- Own communication process for self-service clients
- Track self-service implementation progress
- Lead intake calls for client issues
๐ Requirements
- 1-2 years in Implementation or data configuration roles
- Experience with Salesforce or similar CRM
- Experience working with large data sets and Microsoft Excel
- Understanding of relational databases
โจ Nice to Have
- Experience in discovery and requirements gathering
- Ability to confidently lead client meetings
- Bachelor's degree or relevant experience
๐ Benefits & Perks
- ๐ผ HMO Coverage +1 dependent
- ๐๏ธ 15 paid leave days credited upfront, monetized if unused
- ๐ Monthly company All Hands meetings
- ๐ Access to continued learning & development
- ๐ก Hybrid work model with flexibility
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical/Case Interviewยท 60 min
0 0 0