1d ago

Customer Analytics Manager, Activations & Adoption

Boston, MA

$140k-$170k / yearest.

full-timesenior Hybridsoftware

🛠 Tech Stack

💼 About This Role

You'll lead analytics for device setup, adoption, and engagement, influencing C-suite decisions. You'll develop experiment frameworks and drive AI-assisted analytics for customer lifecycle insights. This role offers a hybrid work model and high visibility.

🎯 What You'll Do

  • Translate complex analytics into narratives for C-suite
  • Develop and maintain Activations Adoption Analytics roadmap
  • Design A/B and multivariate experiments with statistical rigor
  • Champion AI-assisted analytics workflows

📋 Requirements

  • 5+ years in Analytics
  • BA/BS degree or comparable experience
  • Experience managing and developing analytical teams
  • Proven ability to design, execute, and interpret experiments

✨ Nice to Have

  • MBA a plus
  • Experience with AI tools (Claude, Hex AI)
  • Experience with Tableau

🎁 Benefits & Perks

  • 🏖️ Flexible hybrid work
  • 💼 Comprehensive total rewards
  • 🔒 Free SimpliSafe system and monitoring

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

  1. 1Recruiter Screen· 30 min
  2. 2Hiring Manager Interview· 45 min
  3. 3Technical Interview· 60 min
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