🛠 Tech Stack

💼 About This Role

You'll own post-sale client relationships for a portfolio of brands at Cordial, ensuring they achieve measurable business impact through the platform. Your core focus is driving renewals, expansions, and advocacy by aligning technology and expertise with client goals. You'll be the primary client partner, from success planning to executive engagement.

🎯 What You'll Do

• Create and deliver success plans for each client
• Drive timely renewals and contract negotiations
• Partner with cross-functional teams to align on client needs
• Participate in business development with prospective clients

📋 Requirements

• 7+ years in enterprise client management at a SaaS company
• Experience with email or digital marketing
• Ability to recommend data-driven campaign optimizations
• Strong project management skills with multiple clients

✨ Nice to Have

• Experience in enterprise marketing automation industry
• Familiarity with Trello, Harvest, JIRA
• Knowledge of personalization and optimization technologies

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 60 min