💼 About This Role

You'll manage retention and increase lifetime value for VIP customers in a dynamic international team. You'll analyze customer behavior, maintain personalized relationships, and ensure compliance with regulations.

🎯 What You'll Do

• Find solutions for VIP customer issues
• Analyze customer behavior and maintain personalized relationships
• Monitor performance for bonus crediting evaluation
• Ensure compliance with relevant regulations

📋 Requirements

• Proficiency in English and Italian both written and spoken
• Proactive person with good support/sales skills
• Strong communication and negotiation skills
• Attention to details

✨ Nice to Have

• Previous experience as a Sales agent
• Previous experience considered an advantage

🎁 Benefits & Perks

• 💰 Competitive salary and monthly KPIs bonus
• 📈 Career and professional growth opportunities
• 👥 Social benefits and team buildings
• ☀️ Sunny, spacious office in Cyprus or Bulgaria
• ✈️ Relocation assistance