Description

You will lead and develop a high-performing group of Customer Success Managers, evolve the customer engagement model, and build a strong team culture to help customers adopt Samsara's IoT platform and drive measurable business value.

Requirements

• Experience in customer success leadership
• Passion for coaching and talent development
• Strong problem-solving skills
• Excellent relationship-building abilities

Responsibilities

• Lead and develop a team of CSMs
• Evolve customer engagement model
• Build and maintain team culture
• Drive customer adoption and business value
• Collaborate with cross-functional teams