💼 About This Role

You'll evaluate customer experience at luxury spa locations by assessing service quality and staff professionalism. Your insights will help improve guest satisfaction during standard treatment visits.

🎯 What You'll Do

• Review spa website and understand services before visit
• Make a telephone enquiry and booking for a treatment
• Arrive early and observe reception environment
• Discreetly identify staff members and observe service quality

📋 Requirements

• Attention to detail and observation skills
• Ability to follow instructions and remain discreet
• Reliable internet access to complete reports
• Ability to take clear photos during the visit

✨ Nice to Have

• Previous mystery shopping experience
• Familiarity with luxury spa environments

🎁 Benefits & Perks

• 💶 Reimbursement for treatment purchase
• 📈 Flexible schedule based on your availability

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Online Application· 15 min
2. 2Phone Screen· 15 min
3. 3Mystery Visit Assignment· 2 hours

🚩 Heads Up

• Part-time role with estimated salary based on minimum wage assumptions
• Little information about compensation structure