23h ago

Фахівець з операційної підтримки технічних процесів

Kyiv, Ukraine

$15k-$25k / yearest.

full-time Hybridtelecom

🛠 Tech Stack

💼 About This Role

You'll join the fixed communications team, providing information and analytical support for service quality, monitoring key indicators, and improving technical processes. You'll prepare analytical reports, control partner accounts, test new features, and participate in automation projects. Hybrid format with flexible schedule.

🎯 What You'll Do

  • Prepare analytical reports on quality indicators
  • Control partner employee accounts in information systems
  • Test new functionalities for compliance with technical specifications
  • Develop data requirements and improve service quality methodology

📋 Requirements

  • Higher technical or economic education
  • Proficient SQL user level
  • Excellent skills with large data arrays and analytical abilities
  • Proficient in Microsoft Outlook, PowerPoint, Excel, Word

✨ Nice to Have

  • Experience in telecommunications
  • Experience in business process analytics or quality management
  • English language proficiency

🎁 Benefits & Perks

  • 🏖️ Flexible schedule and hybrid format
  • 💰 Annual or quarterly bonuses for goal achievement
  • 🎓 340+ internal courses, own library, partner training programs
  • 🛡️ Life and health insurance
  • 📱 Mobile communication compensation
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