💼 About This Role

You'll lead a team of investor services generalists, ensuring accurate and timely deliverables for clients. You'll handle escalations and improve processes to scale operations in India. This role offers the chance to shape the future of private markets with a purpose-built AI platform.

🎯 What You'll Do

• Hire, train, and lead a team of investor service generalists
• Handle escalations and improve customer satisfaction
• Review team staffing and project boards for prompt handling
• Review team deliverables for accuracy
• Identify and flag process improvement areas

📋 Requirements

• 4+ years of experience in investor services
• 1+ years of people management experience
• Experience with treasury, LP onboarding, and KYC/AML
• Fluent in English with excellent communication

🎁 Benefits & Perks

• 💰 Competitive salary and meaningful equity
• 🏥 Health, dental, and vision care
• 🏖️ Flex Time Off plus company holidays
• 👶 Generous paid family leave
• 📚 Professional development stipend

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Team Interview· 60 min