💼 About This Role

You'll be on the front line of Fleek's customer relationships, handling daily interactions across multiple channels and resolving issues for buyers and suppliers. Your work directly impacts professional resellers and vintage store owners whose revenue depends on fast, accurate support. This role offers a direct path into operations and account management at a high-growth marketplace.

🎯 What You'll Do

• Handle daily customer communications across multiple channels
• Execute and improve support workflows and task assignments
• Share customer insights with product, supply, and vendor teams
• Track and report on key performance metrics

📋 Requirements

• 0–2 years of experience in customer support or a service-oriented role
• Strong written and verbal communication skills
• Experience in e-commerce or a tech-enabled business

✨ Nice to Have

• Proactive problem-solving skills
• Detail-oriented with workflow accuracy

🎁 Benefits & Perks

• 📈 Direct path into operations, account management
• 🤝 Collaborative team culture
• 📊 Data-driven performance tracking