3h ago
Customer Success Manager
Mexico
✨ $60k-$90k / yearest.
full-time Hybridtelecom
💼 About This Role
You'll oversee relationships with key customers for OXIO's telecom-as-a-service platform. You'll develop strategies to increase service penetration and ensure long-term success. This role offers the chance to work with a rapidly growing startup in a diverse and inclusive team.
🎯 What You'll Do
- Promote OXIO services in assigned client portfolio
- Develop strategies to increase service penetration
- Establish and manage client SIM forecasts
- Plan and execute Quarterly Business Reviews
📋 Requirements
- Experience as key account manager in Telecom or SaaS
- Sales experience providing solutions based on needs
- Fluency in Spanish and English
- BSc/BA in Business Administration or related field
✨ Nice to Have
- Experience leading customer experience transformation
- Experience building positive relationships and influencing
- Ability to forecast based on historical data
🎁 Benefits & Perks
- 💰 Competitive salary and stock option incentive
- 🏥 Company paid healthcare
- 🏖️ Flexible work arrangements
- 🍕 Company sponsored team-lunches and retreats
- 🌍 International organization with cross-border work
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