💼 About This Role

You'll be the first point of contact for patients at our infusion centers, managing scheduling and insurance verification while ensuring a welcoming environment. Your role directly impacts the patient experience and clinical team coordination. This position offers predictable Monday-Friday hours with rotating Saturdays.

🎯 What You'll Do

• Greet patients and manage front desk with warmth and professionalism
• Schedule, reschedule, and confirm appointments with pre-visit authorizations
• Verify patient insurance, update demographics, and collect copays
• Coordinate patient flow and communicate with clinical teams

📋 Requirements

• 1-3 years of front desk or administrative experience in a medical setting
• High School Diploma or GED required
• Proficiency in EHR/EMR systems and scheduling software
• Understanding of insurance verification and patient intake process

✨ Nice to Have

• Knowledge of medical terminology
• Experience in infusion center or similar clinical environment

🎁 Benefits & Perks

• 🏥 Comprehensive Healthcare: medical, dental, vision coverage
• 📚 Tuition Reimbursement and continuing education access
• 💰 401(k) Retirement Plan with company match
• 🎁 Paid Volunteer Time and charitable giving program
• 👶 Fertility and Family Support benefits

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-Person Interview· 1 hour
3. 3Offer· 30 min