1d ago

Implementation Manager

San Francisco, CA | Portland, OR | Seattle, WA

$100k-$120k / year

mid Remotehealthcare

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll lead integration of Heartflow's AI cardiac analysis technology into customer accounts, managing end-to-end implementation projects. Your core impact is ensuring high customer adoption and satisfaction through training and technical support. This field-based role includes up to 50% travel across Northern California to the PNW.

🎯 What You'll Do

  • Lead integration of Heartflow technology into new customer accounts
  • Manage implementation projects for new products and features
  • Provide end-user and commercial team training on Heartflow products
  • Document and track customer feedback in CRM system

πŸ“‹ Requirements

  • 3+ years technical or clinical field experience with advanced degree, or 5+ years equivalent
  • Project/program management experience required
  • Extensive experience with EPIC and/or similar EMR systems

✨ Nice to Have

  • Clinical/medical background preferred
  • Experience in digital health or regulated environment
  • Experience with Salesforce or other CRM tool

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter Phone ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Technical InterviewΒ· 60 min
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