1h ago
Manager Customer Experience France/South
Paris Area, France
✨ $70k-$90k / yearest.
full-timemid HybridExperience analytics software
🛠 Tech Stack
💼 About This Role
You'll lead customer experience programs and client events for France from our Paris office, collaborating with the global CX team. You'll build trust with C-level clients and turn them into product ambassadors. This role combines event management, stakeholder alignment, and community building to drive customer engagement and advocacy.
🎯 What You'll Do
- Plan and execute quarterly regional customer events and activities
- Manage budget and yearly roadmap to meet engagement goals
- Build trusted relationships with C-level and key decision makers
- Support clients to maximize platform usage and value
📋 Requirements
- 3-5 years experience in customer experience or related field
- Fluent professional French and English
- Skilled in Salesforce, Monday, and Marketo
- Willingness to travel quarterly for regional events
✨ Nice to Have
- Network within the SaaS or digital sector
- Experience creating client advocacy programs
🎁 Benefits & Perks
- 🏖️ Hybrid work from Paris office
- 📈 Career growth in a global company
- 🤝 Collaborative team culture
- ✈️ Quarterly travel opportunities
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