🛠 Tech Stack

💼 About This Role

You'll act as a strategic advisor for a portfolio of high-value customers, driving retention and expansion on Spreedly's open payments platform. You'll own complex accounts and build multi-threaded relationships that uncover value and strengthen commitment.

🎯 What You'll Do

• Own a book of $3M+ ARR high-value customer accounts
• Lead account planning and quarterly business reviews
• Build multi-threaded relationships across customer organizations
• Forecast retention, expansion, and portfolio risk

📋 Requirements

• 3+ years in Account Management or B2B SaaS Sales
• Experience with consumption-based or API-first SaaS models
• Track record managing $3M+ ARR with high retention
• Operational discipline with Salesforce, Clari, and planning tools

✨ Nice to Have

• Background in payments, fintech, or infrastructure SaaS
• Experience in startup-to-growth SaaS scaling ($20M–$100M ARR)
• Experience navigating evolving product offerings and pricing models

🎁 Benefits & Perks

• 💰 Competitive salary + Equity
• 🏥 Health Cash Plan through HealthShield
• 🏖️ Open Paid Time Off + 12 weeks paid leave for new parents
• 📚 $1,000 annual professional development stipend
• 💻 Monthly home working and digital lifestyle stipend

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical/role-play interview· 60 min