5h ago
Professional Service Manager
Florida, United States
$50,000-$60,000 / year
full-timemidsoftware
Description
You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data. You'll collaborate with CS and R&D teams to provide outstanding service and streamline customer processes.
Requirements
- 1 year experience in a SaaS company
- Native-level English proficiency
- Tech-savvy, dedicated, eager to learn
- Strong team player with excellent communication
- Ability to thrive in high-pressure environment
Responsibilities
- Meet with clients daily to deliver professional services
- Work offline to complete client-assigned tasks
- Build and maintain customer relationships, understand needs, provide tailored solutions
- Manage multiple tasks in a fast-paced environment
- Collaborate with CS and R&D teams for seamless customer experience
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