5h ago

Professional Service Manager

Florida, United States

$50,000-$60,000 / year

full-timemidsoftware

Description

You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data. You'll collaborate with CS and R&D teams to provide outstanding service and streamline customer processes.

Requirements

  • 1 year experience in a SaaS company
  • Native-level English proficiency
  • Tech-savvy, dedicated, eager to learn
  • Strong team player with excellent communication
  • Ability to thrive in high-pressure environment

Responsibilities

  • Meet with clients daily to deliver professional services
  • Work offline to complete client-assigned tasks
  • Build and maintain customer relationships, understand needs, provide tailored solutions
  • Manage multiple tasks in a fast-paced environment
  • Collaborate with CS and R&D teams for seamless customer experience
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