15h ago

Success Lead

Colombia

$45k-$65k / yearest.

full-timejunior Remote

🛠 Tech Stack

💼 About This Role

You'll transform a group of analysts into a high-speed activation machine, scaling to 2,500+ merchants monthly. You'll build playbooks and automation to handle massive volumes without losing quality.

🎯 What You'll Do

  • Activate 2,500+ merchants per month
  • Build performance reports for funnel visibility
  • Enhance onboarding process with actionable feedback
  • Coach team on commercial and data management skills

📋 Requirements

  • 1-2 years leading teams in high-volume environments
  • Manage teams executing 60+ calls per day
  • Mastery of Salesforce and Marketing Cloud
  • Expert level in Excel and proficient in SQL

✨ Nice to Have

  • Track record of promoting subordinates
  • Direct experience in fintech or merchant lending
  • Familiarity with agile methodologies

🎁 Benefits & Perks

  • 🌱 Innovative Environment: Drive different initiatives in a thriving ambient
  • 🚀 High-Impact Projects: Contribute directly to company success
  • 🤝 Collaborative Culture: Supportive teamwork and open communication
  • 📈 Growth: Drive personal and company growth

📨 Hiring Process

Hiring process: People Interview (30 min), Initial Interview (30 min), Live Excel test (60 min), Deep Dive Interview (30 min).

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