🛠 Tech Stack

💼 About This Role

You'll serve as the primary liaison between Assembly Health and Behavioral Health physician clients, managing day-to-day relationships and ensuring successful delivery of Revenue Cycle Management services. You'll drive client satisfaction and retention while optimizing revenue cycle performance through KPI analysis and cross-functional collaboration.

🎯 What You'll Do

• Serve as primary contact for Behavioral Health clients, addressing inquiries proactively.
• Conduct regular client meetings to review RCM performance and align on financial goals.
• Monitor KPIs such as DSO, Denial Rates, AR Aging, and Net Collections.
• Collaborate with billing, coding, and collections teams to ensure timely claims submission.

📋 Requirements

• 5+ years in revenue cycle management or healthcare account management for Behavioral Health.
• Bachelor's degree in healthcare administration, Business, or equivalent experience.
• Familiarity with RCM software (e.g., CollaborateMD) and payer portals.
• Experience using a CRM platform (e.g., Salesforce) to manage customer relationships.

✨ Nice to Have

• Understanding of ASAM and LOCUS billing criteria.
• 3+ years supervising staff and overseeing workflow functions.

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision insurance
• 💰 401(k) retirement plan
• 🏖️ Paid Time Off
• 🎯 Company bonus programs

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min