5h ago
Fraud Operations Manager, Consumer Technology
New York City
$155k-$175k / year
full-timeseniorai-ml
🛠 Tech Stack
💼 About This Role
You'll build Suno's payment integrity function from scratch, owning fraud detection, dispute strategy, and tooling for a fast-growing AI music platform. Your work will protect millions of users and directly impact the company's bottom line with executive visibility and a clear mandate to shape the program. You'll operate at the nexus of data science, product, engineering, finance, and support teams.
🎯 What You'll Do
- Build fraud detection framework from scratch using rule-based platforms like Stripe Radar
- Investigate fraud patterns and triage by impact, identifying clusters and proposing remediation
- Define Suno-specific fraud vectors and build detection logic for each
- Maintain fraud KPI dashboards and write internal operations playbooks
📋 Requirements
- 5+ years in fraud analysis, risk operations, or trust & safety at a consumer company
- Management experience leading a payment-integrity focused team or program
- Hands-on Stripe Radar or comparable rule-based fraud platform experience
- SQL and data fluency to independently investigate anomalies and build monitoring
✨ Nice to Have
- Experience at a subscription business
- Familiarity with ML-based fraud models
- Background in AI or consumer creator platforms
🎁 Benefits & Perks
- 🏖️ Unlimited PTO & Sick Time
- 🏥 Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA)
- 💰 Company Equity Package & 401(k) with 3% Employer Match
- 👶 16 Weeks Paid Parental Leave
- 🍽️ In-Office Lunch (5 days per week)
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