16h ago
Implementation Manager
Mexico
โจ $75k-$100k / yearest.
contractmid Remotecybersecurity
๐ผ About This Role
You'll lead end-to-end implementation projects for new customers of a configurable SaaS platform in the financial crime and compliance space. You'll translate complex customer needs into clear configuration plans, manage timelines, and coordinate across teams. This contract role offers flexibility and autonomy in a remote-first environment.
๐ฏ What You'll Do
- Lead end-to-end implementation projects for new customers
- Translate complex customer needs into configuration plans and system setups
- Coordinate with customer success, technical, and product stakeholders
- Track project progress and manage risks and scope changes
- Configure the SaaS platform for each customer use case
๐ Requirements
- Proven experience in implementing B2B SaaS or enterprise software
- Ability to manage ambiguous projects and convert requirements into execution plans
- Experience working cross-functionally with technical teams
- Excellent project management skills and ability to prioritize
โจ Nice to Have
- Experience in financial crime or compliance domain
- Knowledge of SaaS configuration tools
- Prior experience in a remote-first team
๐ Benefits & Perks
- ๐ป Fully remote work
- โฐ Flexible hours
- ๐ High-impact role in customer onboarding
- ๐ข Enterprise-level SaaS exposure
- ๐ค Inclusive remote culture
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Checkยท 60 min
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