4h ago
Country Growth Operations Lead
Abidjan, Côte d'Ivoire; Bamako, Mali; Cameroon (CM); Conakry, Conakry, Guinea; Dakar, Senegal; Kinshasa, Democratic Republic of the Congo; Niamey, Niger; Ouagadougou, Burkina Faso
✨ $100k-$150k / yearest.
full-timeseniorFintech
💼 About This Role
You'll lead user acquisition and agent network operations to expand Wave's user base in early-stage West African markets, driving growth from launch to 1 million monthly active users. You'll optimize distribution strategies and collaborate with leadership to maximize growth opportunities. This role offers a chance to build high-performing teams and make a tangible impact on financial inclusion.
🎯 What You'll Do
- Drive user growth by optimizing distribution strategies.
- Lead user acquisition initiatives and agent network operations.
- Enhance distribution processes with product and engineering teams.
- Manage business and financial KPIs aligned with business objectives.
📋 Requirements
- 8+ years of senior leadership experience in user acquisition or agent operations.
- Bilingual English and French with exceptional communication skills.
- Proven track record in sales and identifying customer needs.
- Experience managing and leading high-performing teams.
✨ Nice to Have
- Deeply analytical and metrics-oriented approach.
- Proactive self-starter with ability to adjust to changing priorities.
- Excessive attention to detail and pursuit of excellence.
🎁 Benefits & Perks
- 💰 Competitive salary using a transparent formula.
- 🏥 Generous health insurance for you and dependents.
- 👶 26 weeks parental leave for mothers, 4 weeks for fathers.
- 🧑🍼 Subsidized child care upon return to work.
- 📱 Airtime reimbursement.
📨 Hiring Process
Fill out the form below and upload a resume and cover letter in English.
🚩 Heads Up
- Requires 60-80% travel, which may lead to burnout.
- Must be willing to relocate to early-stage country for up to one year.
- Vague salary but estimated; no exact figure given.
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