Tech Stack

Description

You will join the growing Technical Support Engineering team at Sigma to help customers solve technical and data challenges using the Sigma platform. You will work closely with cross-functional teams to diagnose complex issues and drive solutions, contributing to product improvement and customer success.

Requirements

• Bachelor's degree in Computer Science or related field
• Strong SQL proficiency with JOINs, window functions, aggregations, and query optimization
• Proficient in data modeling and data visualization
• Proven ability to build customer trust and resolve issues quickly
• Experience supporting enterprise products for data analytics

Responsibilities

• Work with customers and pre-sales team to diagnose and resolve complex technical issues
• Develop best practices and tools for diagnosing issues and optimizing service performance
• Collaborate with backend, frontend, devops, design, product, and go-to-market teams