3h ago

Job Coach/Retention Specialist

Pittsburgh, Pennsylvania, United States
full-timemidnon-profit

Tech Stack

Description

In this role, you'll coach formerly incarcerated participants toward job readiness and provide retention support for up to 12 months after placement. You'll manage a caseload, conduct weekly check-ins, and connect participants with resources to help them achieve stable employment.

Requirements

  • 1-2+ years of related experience
  • Strong customer service and human-centered communication skills
  • Demonstrated word processing and Internet research skills
  • Familiarity with Salesforce preferred
  • Deep commitment to social justice and reentry work

Responsibilities

  • Guide participants in resume writing, networking, and mock interviewing
  • Maintain weekly contact to track progress toward interview readiness
  • Facilitate group sessions and workshops on employment readiness
  • Connect participants to educational, vocational, and support services
  • Advocate for participant needs with parole officers and other partners
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