3h ago
Job Coach/Retention Specialist
Pittsburgh, Pennsylvania, United States
full-timemidnon-profit
Tech Stack
Description
In this role, you'll coach formerly incarcerated participants toward job readiness and provide retention support for up to 12 months after placement. You'll manage a caseload, conduct weekly check-ins, and connect participants with resources to help them achieve stable employment.
Requirements
- 1-2+ years of related experience
- Strong customer service and human-centered communication skills
- Demonstrated word processing and Internet research skills
- Familiarity with Salesforce preferred
- Deep commitment to social justice and reentry work
Responsibilities
- Guide participants in resume writing, networking, and mock interviewing
- Maintain weekly contact to track progress toward interview readiness
- Facilitate group sessions and workshops on employment readiness
- Connect participants to educational, vocational, and support services
- Advocate for participant needs with parole officers and other partners
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