💼 About This Role

You'll lead onboarding and support for customers using a military aviation platform. Your insights will shape product improvements by collaborating with design and development teams.

🎯 What You'll Do

• Lead onboarding for new customers.
• Monitor and respond to customer inquiries across channels.
• Build strong relationships through proactive support.
• Identify trends and recommend product improvements.

📋 Requirements

• 4-8 years military aviation experience
• Bachelor's degree preferred or Associate with experience
• Strong understanding of aviation operations
• Excellent communication and problem-solving skills

✨ Nice to Have

• Experience with cross-functional teams
• Background in pilot, enlisted aviator, or aviation resource management

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min