3h ago

Data Consultant - Customer Success

London, UK

$60k-$70k / year

full-time Remotesoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll join a small team doing deep technical work and commercial conversations, helping customers get value from Count. You'll design data models, run demos, and close deals. It's a rare blend of analytics and revenue ownership.

๐ŸŽฏ What You'll Do

  • Nurture existing customer relationships and spot growth opportunities
  • Conduct demos and proof of concepts for prospective customers
  • Lead renewals, expansions, and upsell conversations
  • Guide new customers through onboarding and implementation

๐Ÿ“‹ Requirements

  • SQL analytical experience (Python a bonus)
  • Customer-facing experience in success, consulting, support, or training
  • Comfortable in commercial conversations (renewals, expansions, value)
  • Excellent communication and interpersonal skills

โœจ Nice to Have

  • Experience with Python
  • Startup experience
  • Agentic workflow knowledge

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary, pension, and share options
  • ๐Ÿ–๏ธ 28 days holiday plus public holidays
  • ๐Ÿฉบ Private health care
  • ๐Ÿ‘ถ Generous parental leave
  • ๐Ÿก Annual working from home allowance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks

  1. 1Initial conversationยท 30 min
  2. 2Deeper dive with Customer Success teamยท 45 min
  3. 3Practical analytical exercise and discussionยท 60 min
  4. 4Final meeting with founders and wider teamยท 45 min
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