3h ago
Data Consultant - Customer Success
London, UK
$60k-$70k / year
full-time Remotesoftware
๐ Tech Stack
๐ผ About This Role
You'll join a small team doing deep technical work and commercial conversations, helping customers get value from Count. You'll design data models, run demos, and close deals. It's a rare blend of analytics and revenue ownership.
๐ฏ What You'll Do
- Nurture existing customer relationships and spot growth opportunities
- Conduct demos and proof of concepts for prospective customers
- Lead renewals, expansions, and upsell conversations
- Guide new customers through onboarding and implementation
๐ Requirements
- SQL analytical experience (Python a bonus)
- Customer-facing experience in success, consulting, support, or training
- Comfortable in commercial conversations (renewals, expansions, value)
- Excellent communication and interpersonal skills
โจ Nice to Have
- Experience with Python
- Startup experience
- Agentic workflow knowledge
๐ Benefits & Perks
- ๐ฐ Competitive salary, pension, and share options
- ๐๏ธ 28 days holiday plus public holidays
- ๐ฉบ Private health care
- ๐ถ Generous parental leave
- ๐ก Annual working from home allowance
๐จ Hiring Process
Estimated timeline: 2-4 weeks
- 1Initial conversationยท 30 min
- 2Deeper dive with Customer Success teamยท 45 min
- 3Practical analytical exercise and discussionยท 60 min
- 4Final meeting with founders and wider teamยท 45 min
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