Description

As a Customer Success Manager for the Benelux region, you will act as a trusted advisor to top customers, driving adoption and expansion while managing renewals and upsells.

Requirements

• 5+ years of Customer Success or sales role at high-growth SaaS vendor
• Experience with Networking, Security or AI software solutions
• Excellent customer communication and presentation skills
• Ability to influence and gain trusted advisor status
• Organized and effective in fast-paced environment

Responsibilities

• Manage health of assigned accounts to ensure retention and growth
• Develop relationships with customer stakeholders and internal teams
• Own post-sales motion including QBRs, adoption assessments, renewals and upsells