🛠 Tech Stack

💼 About This Role

You'll manage multiple concurrent technical engagements for enterprise customers at LangChain. You'll ensure successful delivery of Professional Services projects, serving as the primary point of contact. This role offers direct impact on customer success and the chance to work with cutting-edge AI technology.

🎯 What You'll Do

• Manage full engagement lifecycle from SOW review through closeout
• Serve as primary customer contact, deliver status updates and handle escalations
• Manage 5–8 concurrent technical engagements simultaneously
• Coordinate cross-functional teams including Solution Architects and AI Engineers

📋 Requirements

• 5+ years of engagement or project management experience
• Experience managing multiple concurrent engagements
• Strong experience with enterprise customers and leading customer-facing communication
• Experience with project management tools such as Linear, Jira, or Asana

✨ Nice to Have

• PMP or similar project management certification
• Experience in Professional Services or consulting
• Experience with AI/ML or infrastructure engagements

🎁 Benefits & Perks

• 🏖️ Flexible vacation
• 💼 Meaningful equity
• 🩺 Medical, dental, vision coverage
• 🏦 401(k) plan
• 📋 Life insurance