Tech Stack

Description

You will work closely with customers to drive product adoption and value realization, manage technical onboarding and integrations, and serve as a trusted advisor. Collaborate cross-functionally to translate customer goals into technical solutions and advocate for customer needs internally.

Requirements

• Must be fluent in Spanish
• Technical acumen and experience influencing change at all levels
• Experience with enterprise IAM solutions (Entra ID, Okta, Ping Identity)
• Experience with enterprise SIEM solutions (Splunk, XSOAR, Sentinel)
• Good knowledge of REST, APIs, web technologies, and databases; familiarity with Python

Responsibilities

• Project manage enterprise onboarding and integrations
• Monitor product adoption and proactively address technical challenges
• Collaborate with Customer Success, Product Management, and Engineering to align customer goals with product usage
• Contribute to best practices and documentation based on customer engagements
• Act as a customer advocate and provide feedback to improve customer experience