2h ago

Field Operations Specialist

Chicago, IL
full-timemid HybridMarketing and Advertising

Tech Stack

Description

You will manage client relationships for OEM automotive fixed operations clients, conducting in-person marketing consultations and driving customer retention and performance improvements. This role requires up to 75% travel for monthly dealership visits.

Requirements

  • Bachelor's Degree in Business or equivalent experience
  • 5+ years of automotive/marketing experience
  • Ability to travel up to 75%
  • Valid driver's license
  • Strong relationship-building and communication skills

Responsibilities

  • Build and maintain relationships with dealer clients
  • Conduct up to three one-hour dealership consultations daily
  • Provide data analysis and improvement recommendations
  • Drive key performance indicator (KPI) improvement
  • Manage retention, product penetration, and growth of assigned dealerships
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