7h ago

Support Engineer

Boston, MA

$102k-$127k / year

full-timeleadsoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll join the Worldwide Response Center to manage complex problems in technical environments, contributing to international support for real-world applications at major organizations. You'll own solutions and be accountable for results, with exposure to a broad range of technologies.

🎯 What You'll Do

  • Manage complex problem resolution in technical environments
  • Use source code to investigate and solve issues
  • Participate in rotational extended support coverage
  • Collaborate with a smart, problem-solving team

πŸ“‹ Requirements

  • BS in Computer Science, Engineering, or hard Science
  • 10+ years of experience developing or maintaining software
  • Enthusiasm for solving interesting problems
  • Strong communication skills

✨ Nice to Have

  • Experience with Unix/Linux or Windows environments
  • Experience in healthcare IT industry

🎁 Benefits & Perks

  • πŸ₯ Medical, vision, and dental insurance
  • πŸ’° 401(k) Profit Sharing Contribution
  • πŸ–οΈ Paid Time Off and Holidays
  • πŸ‘Ά Parental Leave
  • πŸŽ“ Tuition reimbursement

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter screenΒ· 30 min
  2. 2Technical interviewΒ· 1 hour
  3. 3OfferΒ· 1 week
0 0 0