💼 About This Role

You'll lead customer implementations for Abridge's AI-powered clinical documentation platform, ensuring seamless deployment of the Nursing product. You'll drive on-time, high-NPS project execution as the primary partner point of contact. This role offers the chance to shape scalable implementation processes at a high-growth healthcare AI startup.

🎯 What You'll Do

• Lead customer implementations as primary partner point of contact
• Create and execute project plans with cross-functional teams
• Manage project phases from kickoff to post-live stabilization
• Identify risks and develop contingency plans

📋 Requirements

• 3+ years of project management in B2B software deployment
• Experience implementing electronic record systems (e.g., Epic)
• Proven track record of successful healthcare technology implementations

✨ Nice to Have

• Epic ClinDoc experience
• Familiarity with privacy and security protocols
• Knowledge of tiered support and escalation processes

🎁 Benefits & Perks

• 💰 Competitive compensation with equity
• 🏖️ Flexible work hours and remote culture
• 📚 Ongoing learning opportunities
• 🤝 Inclusive culture with supportive team