1d ago
Senior Manager, Social Media
San Francisco, CA
$160k-$210k / year
full-timeseniorsoftware
๐ผ About This Role
You'll own the social media strategy for Serval, an AI-native automation platform transforming enterprise operations. You'll build the content engine, write posts, partner with founders, and create a distribution flywheel turning customers into advocates. This zero-to-one role lets you write the playbook for the most talked-about brand in enterprise AI.
๐ฏ What You'll Do
- Define Serval's social presence across LinkedIn, X, Reddit, and YouTube.
- Write and publish posts for founders, company, product launches, and customer stories.
- Build the content engine: editorial calendar, formats, design workflow, and feedback loop.
- Develop founders' personal brands and turn their daily work into content.
- Run social listening to surface insights for product, marketing, and sales.
๐ Requirements
- 6+ years in social, content, or brand at a B2B software, AI, or developer tools company.
- Portfolio of social work demonstrating sharp writing and real results.
- Track record growing an organic social program from low traffic to a distribution channel.
- Fluency on LinkedIn and X, with a point of view on Reddit and YouTube for B2B.
โจ Nice to Have
- Experience working closely with founders or executives on their personal brands.
- Comfort with IT, security, or developer audience; sold or marketed into IT teams.
- Fluent with modern social, listening, and AI tools.
๐ Benefits & Perks
- ๐ Impact: Key role shaping product and company success.
- ๐ Growth: Build a new AI product with experienced team and investors.
- ๐ข Culture: Innovation, ownership, accountability, and fun.
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Portfolio Review & Strategy Presentationยท 60 min
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